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About Brighten Digital

Customer Experience Enthusiasts Building Enterprise Excellence Through Strategic Digital Transformation

We are customer experience enthusiasts who came together with a shared vision: to help organizations achieve transformative customer experiences driving growth through strategic cloud solutions.

Our founding team combines decades of Big Four consulting experience with the startup mindset, creating a unique blend of proven methodology and entrepreneurial agility that delivers solutions with speed and creativity. Each member of our leadership team serves as a dedicated strategic partner, personally involved in guiding transformations and ensuring our client’s success.

Today, we're growing rapidly to deliver large-scale enterprise projects across pharmaceuticals, retail, manufacturing, utilities, and public sectors. Our team of 120+ certified experts combines strategic consulting excellence with hands-on technical expertise, enabling us to tackle complex transformations while maintaining the personal touch that sets us apart.

Our success in Central Europe has driven expansion into new regions, with strategic offices in Prague, Manila, and Barcelona, and growing presence across DACH, APAC, and North America. This global footprint enables us to meet our clients wherever they operate, providing local expertise while maintaining consistent service quality and personalized attention.

2014

Brighten Digital Founded

Started our mission to transform enterprise customer experience through cloud.

Timeline

2014

Brighten Digital Founded

Started our mission to transform enterprise customer experience through cloud.

2017

First Enterprise Project Delivery

Completed inaugural major enterprise transformation with measurable outcomes.

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Our Values

As a European-rooted digital transformation partner, we are committed to sustainability, innovation, enduring client value, and uncompromising data privacy, empowering enterprises to grow in a secure, future-ready digital landscape.

Sustainable Architecture with ROI in Mind

We design solution architectures that last. Our systems are built to evolve, not be replaced, supporting continuous growth, integration, and adaptation as business needs change. At the same time, we focus on delivering strong return on investment from the start. Because only solutions that generate value can keep growing.

Deep Expertise, Enduring Commitment

Our team of 120+ certified professionals brings deep technological and industry-specific expertise, validated through leading certifications and successful enterprise deliveries. We foster long-term careers and invest in continuous learning, resulting in low attrition, high delivery consistency, and lasting value for our clients.

Trusted Partnerships, Transparent Value

We see sustainability not only in technology, but also in relationships. Our clients stay with us because of the value we deliver, not because of contractual lock-in. We partner with the best technology vendors who understand that excellence doesn’t require exclusivity, great solutions thrive in open, interoperable ecosystems.

Customer Centric Mindset

This mindset extends to the customers of our clients as well. By placing transparency and data privacy at the core of every solution, we help build deeper, longer-lasting trust, proving that doing things right creates more value than short-term gains driven by questionable practices.

Our Leadership Team
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Ondrej Skrehota

Strategic Frameworks & Customer Identity Excellence

Architects Brighten Digital's Strategic Frameworks, specializing in CIAM, CDP, and utilities digital transformation. Delivers vendor-agnostic enterprise solutions and measurable outcomes for Energy & Utilities across Europe.

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Pavel Suta

Global Delivery & Public Sector Innovation Leadership

Leads global delivery and project management for enterprise implementations, specializing in eGovernment and life sciences. Drives EU activities with technology partnerships and strategic delivery management expertise.

Lukas Novotny

CRM & Multi-Platform Customer Experience Leadership

Drives CRM excellence across Salesforce and SAP platforms, specializing in pharma and telco sectors. Delivers measurable customer experience improvements and successful project recoveries across diverse industries.

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Jakub Soukup

Life Sciences Digital Health & Global Rollout Excellence

Leads life sciences digital health transformations with Veeva and SFDC expertise and compliance focus. Manages EU Global Gateway activities ensuring secure, compliant digital ecosystems for Life Science organizations.

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Josef Jukl

Retail Sales Excellence & Strategic Business Consulting

Champions retail transformation through CX solutions and omnichannel optimization. Combines customer loyalty programs with change management expertise, delivering data-driven personalization and commercial ROI.

Our Strenghts
Customer Experience
Focus

Our entire organization is built around delivering the Ultimate Customer Experience through strategic cloud solutions and proven frameworks. We combine deep CX expertise with technical excellence to ensure every transformation initiative enhances customer relationships and drives measurable business value.

Vendor-Agnostic Excellence

Your business goals drive our technology recommendations across all platforms. We architect optimal solutions from SAP, Salesforce, Microsoft, Oracle, and emerging technologies, ensuring the best fit for your strategic objectives without vendor limitations.

Proven
Strategic Frameworks

Our proprietary Governance, Delivery, and Adoption frameworks ensure predictable outcomes with efficient delivery and sustained solution adoption. These methodologies, refined through 50+ enterprise implementations, provide structured approaches to complex transformations.

Global Presence with Local Expertise

Strategic presence across Central Europe, DACH, APAC, and North America with deep understanding of multinational enterprise requirements and regional regulatory compliance. Our distributed team structure provides comprehensive time zone coverage and continuous project momentum.

Recognized Excellence & Certifications

Deloitte CEE Fast 50 recognition (2022 & 2023), 120+ certified experts across leading platforms, and comprehensive quality certifications demonstrate our commitment to excellence. Our achievements validate our ability to deliver superior client outcomes.

Ready to Transform Your Enterprise?
Connect with our strategic transformation experts to discuss your unique challenges and discover how we can deliver measurable business outcomes for your organization.
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