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Pharmaceuticals & Healthcare

We have vast experience and an impeccable track record in delivering CX solutions and services to some of the world's largest pharmaceutical and healthcare companies.

We combine our deep knowledge of regulations with expertise in B2B and B2B2C and deliver digital innovations, CRM, Marketing Automation, Customer Identity and Access, CDP and DevOps solutions from Veeva, Salesforce, SAP, Oracle and Flosum.

Our solutions in the sector


Personalised digital marketing, leveraging digital marketing channels to reach out to patients and healthcare professionals, educate them about their products and build brand awareness.


Customer Relationship Management (CRM), helping pharmaceutical companies to manage their interactions with healthcare professionals more effectively or to implement new business models like subscription management.


Promotional management, streamlining promotional content creation, review, and approval process, and ensuring compliance with regulatory requirements and brand messaging.


Training programs, including personalised training and onboarding on Veeva CRM and other specialised solutions.



Customer Identity And Access Management (CIAM), ensuring secure and compliant authentication, authorisation, and collection and management of customer data and consent.


DevOps solutions, enabling customisation and deployment of large-scale Salesforce solutions across different territories in the most efficient, controlled and secure manner.


Employer branding services, focused on creating a positive image of a department or a company as the best employer, including strategies, tactics, messaging, implementation, training and execution.

Our partners in the sector

In the Pharmaceutical and Healthcare sector, we deliver solutions from the leading enterprise partners available today, including ...

We'll help you evaluate your specific needs and identify the best solution for you. 

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