We have considerable experience delivering CX solutions and services to many global manufacturers and brands from the consumer goods sectors.
Our solutions in the sector
DevOps solutions, enabling customisation and deployment of large-scale Salesforce solutions across different territories in the most efficient, controlled and secure manner.
Customer Relationship Management (CRM) solutions, enabling manufacturers to manage their sales and customer support operations efficiently.
Sales and marketing automation, enabling manufacturers to personalise interactions with their partners and manage their sales and marketing operations efficiently.
Customer Identity And Access Management (CIAM) solutions, unifying customer data from sales and communication channels, portals and applications into a single view of the customer, including consent for data collection and processing aligned with legal and compliance regulations.
Customer Data Platform (CDP) empowering organisations to seamlessly aggregate, unify and analyse a vast array of customer data across various touchpoints and channels and facilitate deeper insights into customer behaviour and preferences, paving the way for more personalised and effective marketing strategies..