We have extensive retail experience and a strong track record in delivering CX solutions and services to some of the largest and most innovative online and omnichannel retailers in Central Europe.
Our solutions in the sector
PIM (Product Information Management), enabling retailers, wholesalers, and distributors to efficiently onboard, enrich and publish large volumes of products to their sales and marketing channels and easily onboard and manage their suppliers and partners.
Customer Relationship Management (CRM) solutions enabling retailers to manage customer interactions and data efficiently and provide insights into customer behaviour and preferences.
Sales and marketing automations enabling retailers to revolutionise their sales and marketing strategies and customer engagement.
Customer Identity And Access Management solutions, enabling retailers to provide seamless, secure and enjoyable journeys across multiple applications and channels, manage customer consent for data collection and processing, and comply with regulatory requirements.
Customer Data Platform (CDP) empowering organisations to seamlessly aggregate, unify and analyse a vast array of customer data across various touchpoints and channels and facilitate deeper insights into customer behaviour and preferences, paving the way for more personalised and effective marketing strategies..